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A diversified mortgage banking company was suffering from a severe productivity problem. With over 2700 employees in 101 branches located across the country, they generated $5 billion in annual revenue. But the new company president inherited a loss of $2.5 million in the previous year. The first thing the new president did was focus on the company's manpower. He discovered that too many of the company's sales employees were not producing – even though they had apparently done well at previous employers. Measuring Employee Skills, Behaviors, Interests to find a Profile of SuccessIt was decided that the best way to proceed was to take a look at the company's top producers and assess their cognitive skills, behavioral traits, and occupational interests to find a profile of success. The company began to use Profile XT™ to create their database and then set about identifying candidates both from inside and outside the company who shared similar profiles. They found that the key to greater productivity was the ability to find people who matched the success profile which had been carefully benchmarked using Profile XT. The more closely the company was able to match the right individual to the right job, the more they prospered. From losing money in the first year, the company posted profits of $9.3 million in the second year, $23 million in year three, and $42 million in the fourth year. Management has credited this turnaround to the company's ever increasing use of Profiles' assessments to facilitate job matching. For more information on these companies and other references, please contact Business Insight Technologies.
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